E-Commerce Times 06/18/13
In an effort to enable rich, interactive ads for its Windows 8 platform, Microsoft on Tuesday announced Ad Pano, a brand-new advertising platform that runs across Windows 8, apps, Bing, Xbox and Skype. Debuted at the Cannes Lions International Festival of Creativity being held this week in France, Ad Pano gets its name from the panoramic abilities of the ad format. A banner can let users scroll with their fingers on the touchscreen, for example, or scroll by moving their tablet to explore a scene.
Huawei on Tuesday announced the Ascend P6, its first high-end smartphone. The China-based company is the largest telecommunications equipment provider in the world, but it also has a device manufacturing business among its many operations. In the smartphone realm, it is perhaps best known for its low-end line. That could be about to change. Billed as the world's slimmest smartphone, the Ascend P6 runs the Android 4.2.2 Jelly Bean operating system and has a mix of leading-edge and trailing technologies.
A thin line between traditional IT monitoring and management services and monitoring real-time operations divides what Zenoss offers its customers and what other vendors provide. The IT monitoring space is becoming more crowded with proprietary and open source software solutions. Zenoss, according to Chief Technology Officer Alan Conley, offers a uniform platform that extends its reach. "We are categorized as being in the monitoring space, but I really see us as participating in the real-time operations," Conley said.
CRM Buyer 06/18/13
Another day, another mobile app release; except in this case, the app is aimed at the contact center supervisor -- not exactly a role that has been inundated with mobile functionality to this point. The application in question is Five9's latest cloud contact software application, which includes mobile functionality. Released earlier this month, enhancements to the suite include multichannel capabilities, Mac support and an iPad app.
Two schools of thought have begun to emerge about email. One says the technology has passed its prime and needs to be replaced by some kind of social network tech along the lines of Facebook. The other maintains that email can be saved by better software, like Airmail. Airmail is being compared to Sparrow, a popular email client that became too popular for its own survival. Google bought it and absorbed it into Searchzilla's digestive system. The comparison is thanks to Airmail's clean and simple interface, which belies the power of the program.
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