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Tuesday - November 25, 2014
Amazon on Tuesday began rolling out Amazon Local Services, which lets customers purchase professional assistance for setup, installation and repair work. Service providers will be covered by Amazon's guarantee. They will be licensed and insured, and they will have to pass a background check. The idea initially is to tie Amazon purchases to recommended service providers. For example, if a consumer were to buy an air conditioner from Amazon, the company would offer a list of firms that would install it. [More...]

Tuesday - November 25, 2014
A sophisticated malware program called "Regin" has been used in systematic spying campaigns against a range of international targets since at least 2008, Symantec reported. Regin is a backdoor-type Trojan with a structure that displays a degree of technical competence rarely seen in malware, according to Symantec. "Its elegance is comparable to Stuxnet and [it is] much more elegant than Flame," said Scott Borg, CEO of the U.S. Cyber Consequences Unit. "It's a beautiful piece of architecture." [More...]

Tuesday - November 25, 2014
The Practice of Cloud System Administration, Volume 2 is a look into IT gone bad in some companies, and how doing it right can salvage enterprise use of cloud computing. The authors make 11 statements about computers and their networks on the first page of the book's preface. They ask which statements are true. If you get most of them correct, you probably have only one reason left to read this book: It will challenge some of what you hold valid. However, you most likely will get numerous wrong answers. [More...]

Tuesday - November 25, 2014
Salesforce.com on Monday launched App Hub, an upgrade to its Desk.com customer service platform. App Hub features more than 50 apps for a wide range of functions including e-commerce, email marketing, telephony and text messaging. Partner apps available with Desk.com include Harvest, JIRA, MailChimp, Olark, Shopify, Twilio, Five9, NewVoiceMedia, OneReach, RingCentral and TalkDesk. The integration technology is the heart of the offering, said Leyla Seka, general management and SVP of Desk.com. [More...]

 

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