E-Commerce Times 05/24/13
Yahoo hasn't been playing around when it comes to acquisitions. Its latest, announced Tuesday, is PlayerScale, which makes software infrastructure for cross-platform gaming. Four-year-old PlayerScale has built a sizable audience, and it could fit well with Yahoo's new direction. "This deal is intriguing for a couple of reasons," said Charles King, principal analyst at Pund-IT. "First, this is a people-driven deal in that Yahoo recognizes that the PlayerScale team is as important as the company's technology."
Perennial Intel competitor AMD on Thursday launched three additions to its 2013 A-Series and E-series mobile accelerated processing unit family. They include the Elite Mobility APU, previously code-named "Temash," and the Mainstream APU, formerly code-named "Kabini."Both are system on a chip solutions based on AMD's "Jaguar" microarchitecture for low-power processors. They "are the first single-chip quad-core x86 SoCs in the industry," said Gary Silcott, a senior manager at AMD.
Google has refreshed its music app. It's a big deal, because Google has introduced custom radio and an a la carte music streaming service, All Access, for an introductory price that's $2.00 cheaper than a la carte streaming leader Spotify. Fee-based Spotify, Rdio and now Google Play Music All Access are different from free streaming mobile apps like Pandora and Slacker because they allow a la carte listening, rather than offering a curated stream. If you start a 30-day free trial by June 30, it will then cost $7.99 a month to continue.
CRM Buyer 05/24/13
Mobile CRM is well entrenched in the sales and marketing spaces -- perhaps too entrenched in some cases. However, the third tier of traditional CRM -- service -- has barely been breached by mobile technologies. Some headway has been made, but for the most part it has been in fits and starts. Only a few vendors offer e-service applications for the mobile environment, and even fewer companies deploy them to reach out to their own customers -- at least to give them significant functionality, such as making a complex service request.
Will we see an iWatch in 2014? Ming-Chi Kuo thinks so. In a research note this week, the KGI Securities analyst predicted that Apple had too much on its plate in 2013 to introduce a smartwatch, but is readying the device for next year. The company's entry into the wearable computer market will be a device that attaches to the wrist, Kuo said, but it will not be positioned as a watch or as a device that displays information from other Apple products.
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