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Wednesday - April 26, 2017
Apple has stunned the wider development community with an emailed announcement that it has decided to slash commissions for App Store affiliates from 7 percent to 2.5 percent, starting May 1. The cuts apply to all apps and in-app content, Apple said. However, they do not apply to commissions for movies, music, books and TV, which will remain at 7 percent. The company will continue to pay commissions on Apple Music memberships as well. Both the extent of the cuts and the brief notice provided -- they go into effect next week -- are surprising. [More...]

Wednesday - April 26, 2017
As many as 2 million Android users might have downloaded apps that were infected with the FalseGuide malware, security research firm Check Point warned on Monday. The oldest of the infected apps could have been uploaded to Google Play as long ago as last November, having successfully remained hidden for five months, while the newest may have been uploaded as recently as the beginning of this month. The malware has infected nearly 50 guide apps for popular games, Check Point researchers Oren Koriat, Andrey Polkovnichenko & Bogdan Melnykov noted. [More...]

Wednesday - April 26, 2017
Canonical this week said that it will end its support for Ubuntu Touch phones and Ubuntu-powered tablets in June, and that it will shut down its app store at the end of this year. With Ubuntu Touch, a unified mobile OS based on Ubuntu Linux, Canonical hoped to establish a marketable alternative to the Android and iOS platforms. The news came on the heels of Canonical founder Mark Shuttleworth's recent disclosure that the company had decided to drop Ubuntu's Unity desktop environment. [More...]

INSIGHTS
Then and Now
Wednesday - April 26, 2017
A few years ago, when Oracle was busy buying companies to fill out its front-office cloud offering, RightNow Technologies developed a "day in the life" video that has stuck with me. It was shown at RightNow's last user meeting as an independent company. In fact, at the conference where it debuted, Oracle announced its acquisition of RightNow. The video's importance was as a harbinger of things to come in the customer service world. At that point in time, we were struggling with the idea of multichannel support. [More...]

 

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