E-Commerce Times 02/09/10
Google has cut the early termination fee of its Nexus One smartphone from $350 to $150. It has also introduced customer support for the ordering and shipping processes. However, these moves are not as expansive as some users would like. For one thing, T-Mobile's early termination fee, which is separate from Google's ETF, reportedly would still apply. As for the customer support line, it should also be available for technical support -- especially in light of the early glitches some customers experienced with the phone, said 4SmartPhone CEO Patrick Gilbert.
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TechNewsWorld 02/09/10
Google has certainly generated more than its share of buzz regarding its plans to get deeper into social media. On Tuesday, the search giant revealed those plans: Google Buzz, which takes a big step into Facebook and Twitter territory while keeping one foot firmly planted on its Gmail foundation. While the initial version of Buzz released during a press conference and demonstration at the company's Mountain View, Calif., headquarters focused on consumer-friendly uses, Google made it clear that there will also be a future place for Buzz in its enterprise goals.
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LinuxInsider 02/09/10
Google's Nexus One phone is a winner, according to Linus Torvalds, founder of the operating system it's based on. "I generally hate phones," explained Torvalds, who is known as "the father of Linux," in a blog post on Saturday. "At the same time I love the concept of having a phone that runs Linux, and I've had a number of them over the years," he wrote. Torvalds has rarely used the phones he has had, including Google's original G1, he said. However, he's been a happy camper since he bought the Nexus One last week.
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CRM Buyer 02/09/10
The big question as we move through 2010 may be, "What does the future hold?" But really, the past year will give us a clearer glimpse into the future than any crystal ball possibly could. 2010 is the year of the customer. December 31st, 2009, marked the end of one of the toughest years companies have faced in decades, both in terms of the challenges of a major economic downturn, and a major shift in how companies interact with their customers -- the customers who are increasingly more demanding and can change providers easily.
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MacNewsWorld 02/09/10
Apple surprised some company watchers with its relatively low price points for the iPad, and it appears prepared to go even lower, if necessary. It will be flexible about pricing if consumer demand for the device does not shape up as expected, according to a note from Credit Suisse reported in The Wall Street Journal. That was the take-away from a recent meeting between Credit Suisse analysts and Apple officials, according to analyst Bill Shope.
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