Google's new service aimed at beefing up the search capabilities of retailers' websites may make those sellers more competitive with Amazon. Google Cloud Retail Search hopes to address the staggering problem of "search abandonment," which costs retailers more than $300 billion a year in the U.S. alone, according to research performed by The Harris Poll and commissioned by Google Cloud. [More...]

Early adopters seeking a premature peek of Windows 11 via unauthorized channels may be in for a nasty surprise -- a dose of malware. Kaspersky Lab reports that an unofficial installer is in the wild that promises to install the next version of Microsoft's ubiquitous operating system on a user's computer -- but actually contains a malicious payload. [More...]

Many businesses find themselves launching open-source products at a rapidly accelerating pace without truly understanding either the benefits that come with it or the potential pitfalls that must be avoided. Let's talk about what open source means to your business, and how you can leverage it to serve both your customers and your business needs. [More...]

The need for better customer journeys is a challenging goal. Overcoming operational challenges to become more agile in meeting customer needs -- and raising the maturity of the customer experience team -- will be critical to staying competitive in this ever-changing business environment, advised Bloomfire CEO Mark Hammer. [More...]