At the heart of any customer relationship is trust. Knowing how healthy that trust is in your company and its execution starts with knowing the expectations your prospects and customers have.
Financial institutions are deploying new authentication technologies -- like graphical watermarks -- to hamper hackers who can somehow slip past biometric and token technologies, experts tell TechNewsWorld. "We've seen evidence of new Trojans that bypass most two-factor authentication devices -- e.g
The federal government's IT force is aging, and this year will see half of those employees retire, reports say. Additionally, the public sector has retained many of its legacy systems at the same time as private-sector industries have walked through fire and burned through considerable funds to upgr...
JBoss' inaugural user conference and exhibition kicked off yesterday in Atlanta with two key announcements that analysts said signify a maturation of both JBoss and of open source. The company launched the JBoss Open Source Federation to offer value-added services, technology infrastructure and mark...
Intel announced the latest versions of its Itanium 2 processors, six chips designed to add heft to the product line. The manufacturer released three multi-processor chips, two dual-processor chips and a low-volt chip. At the high-end, the highlight of the announcements is a 1.60 GHz processor with 9...
Unisys has joined forces with the SAS Institute to make Linux enterprise-ready for business intelligence in a move that demonstrates the server maker's commitment to meeting customer interest in open-source software and services. The effort is aimed at helping organizations migrate from the propriet...
Unisys has been receiving a lot of attention lately, including accolades from IDC and Frost & Sullivan and a spot in the most recent edition of the book CRM at the Speed of Light. But there's been bad news as well. The company posted lower-than-expected third-quarter profits. Nearly a week ago, ...
I've never gotten the hang of casual chit chat, and I blew it again the other day. We were at one of those things preceded by a wifely lecture about my behavior, and I really thought I was doing pretty well when the "conversation" meandered to I Robot. Since this was the first movie mentioned that I...
One year ago, the prospects for developing biometrics as a reliable security device for computers were viewed by many industry watchers as a nice idea with little applicable potential. After all, biometric security devices have been available in one form or another for 30 years. But the use of biome...
The Oracle-PeopleSoft controversy has caused a ripple -- or perhaps a wave -- that has not yet reached the shore of software development, but it carries implications for many software firms. Although Oracle's hostile takeover of PeopleSoft is by no means a done deal, the very possibility signals a s...
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