One of the more interesting aspects of CRM Evolution, which was held in New York last week, is how many emerging companies attended and appear to be doing well. The big guys were there too -- either with booths or through attendance by senior people. You can get a false sense of the marketplace if you only attend Salesforce.com's Dreamforce...
After several months in beta, SugarCRM and Colosa have made generally available a new Sugar module that lets users design business process workflows inside SugarCRM. The application, Colosa's flagship BPM and Workflow Suite called ProcessMaker, was launched into beta back in April, but the companies...
SugarCRM and Colosa are getting set to debut a new Sugar module based on a visual tool that lets users design business process workflows inside SugarCRM. They'll be able to control the way tasks get routed; track how long it takes to complete; and control which screens get displayed and their order....
NextPrinciples has launched Insight-To-Action, a social analytics and engagement product that integrates with a handful of CRM applications. The company is in talks with other vendors to expand the integration of the platform, said Ted Sapountzis, head of marketing and product management for NextPri...
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