Sage North America has rolled out Sage Act 2013, a new iteration of its flagship application that has been enhanced with mobile, social and email marketing capabilities, as well as new smart task automation functionality. The focus is on contemporary trends of interest to SMBs, said Brandon Balsley,...
Pascal Houillon, the CEO of Sage North America, has been at the job for a bit over a year. He took over the reins at last year's Sage Summit where he famously introduced a new branding exercise. Houillon's idea was to make Sage a more prominent brand by de-emphasizing the individual product names,...
It's good to be busy, but I remember when August was a slow month, sort of like January, and for the same reasons. The holidays are out of the way, there's less to do -- other than eat the Christmas chocolates or the summer squash and tomatoes, and think about spring or going back to school. The A...
Faced with a public rally outside the venue for its shareholder meeting at the Seattle Art Museum on Thursday, Amazon announced it would withdraw from a conservative business group and improve workers' conditions at its warehouses. The protesters wanted Amazon to quit the American Legislative Exchan...
Sage is getting ready to enhance its mobile payments offerings. Next month, the company will roll out Sage Exchange.com, an interface for Sage Exchange, which it introduced two years ago. The rollout of Sage Exchange.com will considerably enhance what Sage Exchange offers customers, said Greg Hamm...
You can gauge the success and financial health of almost any company by looking at revenues. At least this is true in the short term. Since revenue is a lagging indicator -- with the exception of monthly recurring revenue that subscription companies measure -- it only tells you where you've been, ...
Three years ago, the University of the Sciences in Philadelphia was at a crossroads with its constituent relationship management system. The system it was using at the time, based on Unidata, was decades old, said Necie Steward, director of advancement services for USciences. The provider was planni...
Personally Identifiable Information may include many details such as name, address, email address, phone numbers, social security numbers, credit card numbers and the like. From a technology standpoint, every visitor to every website provides some PII about who they are and where they came from. Whe...
Someone recently commented on my post about curation. In part, the comment read, "Do you mean that it is the end result of the analytics phase, where relevant information on a specific topic is collected and acted upon?" The answer is yes and no, and I thought it would make a worthy topic to occupy...
We tend to think of social media as a property of CRM, and it is, but the story hardly stops there. Social media is changing the world beyond CRM too, and that's what makes it valuable. If being social were strictly about commerce, it might not be worth writing about. This week's Economist has a ...
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