Unlike in previous years, the big attraction for holiday shoppers in 2006 was neither advertising nor special offers, according to KPMG's newly released annual National Shopping Behavior survey. Rather, 81 percent of consumers surveyed said they shopped at stores that carried the items they were loo...
E-tailers rode a strong holiday season to record-smashing sales for 2006, with revenue topping US$100 billion for the first time, according to the latest data from comScore Networks. The report said retail spending reached $102.1 billion for all of 2006, a 24 percent increase over 2005 Web spending ...
In strict chronological terms, e-commerce is still a young adult, but by all accounts it has rapidly matured into an economic force, accounting for billions in online sales and helping consumers make decisions on billions more in offline buying. Still, e-commerce continues to grow by any measure. No...
Today's businesses are operating in real time as the demand for instant access to information and services grows. While the need to meet "instant gratification" status continues to rise across all industry sectors, today's online retailer is taking advantage of key technologies to build a closer rel...
E-tail industry leaders are crowned -- and laggards exposed -- in a new Web site study conducted by Keynote Systems, a San Mateo, Calif.-based Web performance and measurement firm. A large consumer panel ranked sites in three verticals -- electronics, apparel, and books and music -- according to cus...
Buyers winning name brand merchandise on an auction site for a great price may not get the real deal -- and that can be a big deal in terms of costs to the companies, the auction sites and the duped consumers. Anyone buying products with brand names like Microsoft, Gucci, Nike, Canon, Nokia, Louis V...
Tucked away inside the wave of enthusiasm over the strong 2005 holiday shopping season -- which saw sales exceed forecasts while shoppers expanded their buying to new categories -- is a slight complication that could trip up some retailers hoping to turn those great sales into great profits. One of ...
Online holiday shopping grew at a pace that beat out even optimistic forecasts, with spending growing as much as 30 percent as various factors, including aggressive promotions and free-shipping deals that may cut into e-tailer's profits, attracted more Web buyers. The Goldman, Sachs & Co., Niels...
You've come a long way, baby, at least according to a study released yesterday by the Pew Internet & American Life Project. The report, "How Women and Men Use the Internet," reveals women are catching up to men in overall Internet use and framing their online experience with a greater emphasis o...
Online and in stores, retailers sought an extra boost in the days after Christmas to help galvanize what's being described as a mixed holiday shopping season so far. They trotted out their usual array of gimmicks designed to get customers back into the buying mood on Monday, hoping that gift returns...
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