It appears that Google's relatively new Chrome browser has displaced Mozilla Firefox from the No. 2 spot in the worldwide browser market, following leader Microsoft Internet Explorer. "Three years ago, we built Chrome to help spur more innovation on the Web, and we're excited that over 200 million p...
Each dollar spent on CRM yields $5.60 in benefits, according to a recent report. Though the findings are interesting, the methodology is questionable. The 70 participating companies were customers of a firm that had been profiled in case studies, meaning that they were not necessarily typical CRM u...
Economics is a social science, much to the chagrin of neoclassical economists who prefer to think of it as a hard science, like physics, full of equations and certainty. I think of myself as a Keynesian, and while I can see the equations, the certainty eludes me. What I see mostly are people, all ...
Cookbooks have always been about sharing recipes, connecting with others and figuring out what to make for dinner. Now, however, digital cookbooks, apps and other new formats are bringing these activities into the 21st century. Chefs and cookbook authors are starting to recognize that cookbooks -- a...
In one swoop, a Justice Department-led group of federal law enforcement agencies seized 150 domain names of commercial websites that it claims have been selling counterfeit goods. The seized domains are now under federal custody. Taking place on Cyber Monday, the timing of this raid was not likely a...
Social CRM has been contemplated and debated, defined and refined, cussed and discussed. These many years of excited conversation about what SCRM could do for businesses and what businesses need to do to make it a reality have created more questions than answers for many companies. That's created an...
Facebook's entry into the smartphone handset business is being reported like it's a done deal. It's a deal, however, in which critics say Facebook has more to lose than gain. The Facebook phone project already has a code name, "Buffy," a reference to the famed vampire slayer of film and television, ...
The flash mob dance by the world's most powerful groups of agencies against ICANN's new gTLD domain name program must not be taken lightly. After all, these global bodies represent the real manipulaters of emotions. They influence our taste, habits and behavior -- like type of cereal, length of skir...
A new wave of really cool devices will soon do more than simply integrate your mobile gadgets with your automobile. Pairing your smartphone with your car's sound system and on-board navigation platform is already old hat. Car makers are now looking at how to expand that concept to enhance the notion...
Google and its hardware partners are revamping their approach to Chromebooks with a series of changes. Perhaps most interesting among these, from the consumer perspective at least, is a price cut to the current Samsung and Acer models of roughly $50 or so. Specifically, the WiFi Acer Chromebook dro...
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