Could Apple's troubles in Europe get any worse? It's on the wrong end of a lawsuit from The Beatles in the UK, who say iTunes breaks a $26 million settlement under which Apple Computer agreed to stay away from the music business; there's a distinct possibility Apple's digital rights management techn...
When it comes to CEM I think we're looking through the wrong end of the telescope. I can fully buy into the idea and the importance of treating the customer well and being attentive to the signals a customer gives off by virtue of his or her existence and background. But most CEM "solutions" that ...
The college graduates of 2003 had the opportunity to witness one of the biggest booms and worst busts in history from the relative safety of their dorm rooms. Of course, their relief at being sheltered from the storm was lessened by the knowledge that they would have to brave the elements post-gradu...
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