Dell announced an 18 percent drop in profit for its fiscal second quarter on Tuesday and warned that PC sales could continue to decline in the second half of the year. The company is in the midst of a transformation that will switch its focus from consumer PCs toward enterprise and commerce custome...
When SAP's five founders launched the company in June 1972, it's unlikely they foresaw where the IT industry would travel in the decades to come. SAP's core business applications, including enterprise resource planning solutions, continue to support tens of thousands of companies globally -- but h...
Samsung on Monday announced that its Galaxy Note 10.1 tablet, which primarily uses a stylus for input, will hit the market this month. The Galaxy Note 10.1 has a 10.1-inch screen, a 1.4 GHz quad-core processor, and a multiscreen feature that lets users run two applications simultaneously. "I think i...
SAP on Wednesday unveiled a rapid-deployment solution for marketers. It lets users analyze customer sentiment from social networking sites, communities, wikis, blogs and other sources. Users can combine the information with CRM text data and, if they so choose, business intelligence applications to ...
In the stampede of established players and relative startups seeking to capture a piece of the rapidly expanding cloud market, it is inevitable there will be a few casualties. However, it is surprising which companies have failed to gain an edge in this "Cloud Rush" environment. A case in point is C...
Samsung's forthcoming Galaxy S III smartphone will be the company's first device to be officially branded and sold under its new SAFE program. SAFE stands for "Samsung Approved for Enterprise." The Galaxy S III will be available in the U.S. from Verizon Wireless, AT&T, Sprint, T-Mobile and U.S.
The growing world population combined with an increasing number of smart devices, faster broadband speeds, more Internet videos and growth in WiFi connections will see global Internet traffic surge, Cisco predicts. By 2016, global IP traffic will hit 1.3 zettabytes a year, nearly four times its 2011...
Alcatel-Lucent on Tuesday unveiled its 7950 Extensible Routing System core routing platform in a bid to take on rivals Cisco and Juniper Networks, the current leaders in the $4 billion market. The company's seeking to leverage the increasing demand placed on carrier networks by the growing move towa...
CRM Conference is being held May 29 to 31 at the Chicago Hyatt Regency. This annual event offers a unique agenda for retailers, said Devon Wylie, CEO of CRMC. "It's specifically focused on case studies from topnotch multinational retailers. With this approach, attendees can get actionable learnings ...
There was an interesting article about airlines in The New York Times last week, "When Flying 720 Miles Takes 12 Hours," but the subtext was all about CRM, or at least where CRM has to go. If you know me at all, you know I closely attend to macroeconomics and energy issues, and they are all over th...
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