After two years of declining customer satisfaction, the telecommunications sector has halted the slide, according to the ACSI Telecommunications Report 2016, released Wednesday. There was a 1.9 percent gain -- to 70.1 on a 100-point scale -- in satisfaction with pay TV services, Internet service providers, fixed-line telephone services, wireless phone services and mobile phone makers, based on the American Customer Satisfaction Index's recent survey...
Charter Communications and Time Warner Cable last week announced that California regulators approved their planned merger following a series of hearings in which the companies agreed to open access to underserved communities. The California Public Utilities Commission voted unanimously to approve th...
Federal regulators on Monday granted approval of Charter Communications' $78 billion merger with Time Warner Cable and its $10.4 billion acquisition of Bright House Networks, but with a number of tough conditions. The Justice Department filed a lawsuit and settlement agreement in U.S. District Court...
Beset by customer complaints and struggling to get approval from the United States Federal Communications Commission for a US$79 billion merger with Charter Communications and Bright House Networks, Time Warner Cable on Tuesday announced a virtual assistant. The new Ask TWC Virtual Assistant lets cu...
T-Mobile, which has tried unsuccessfully several times over the years to get acquired, is now in talks with Dish, according to press reports. The purchase price and possible cash-stock mix that could pay for the deal remain to be thrashed out. The two companies reportedly are planning a merger with ...
Will the Charter Communications, Time Warner Cable merger be approved? Comcast and Time Warner Cable decided to merge last year, but that deal eventually was blocked by regulators. After it fell apart last month, we all wondered what big deal might be next. Now we know. So will the Charter, TWC deal...
Charter Communications on Tuesday announced a deal to acquire and merge with Time Warner Cable, and also reaffirmed its commitment to buy Bright House Networks. The $56 billion cash-and-stock acquisition, if regulators give it a nod, will result in a merger of Charter Communications and TWC under a ...
After months of being courted by both Comcast and Charter Communications, Time Warner Cable has agreed to be purchased by Comcast for $45.2 billion in stock. The deal, if approved by the United States Department of Justice and the U.S. Federal Communications Commission, will create the biggest broad...
Charter Communications is pursuing the acquisition of Time Warner Cable, but it seems unable to offer a price the cable giant can accept. Now, with its third offer made and spurned, the dialogue between the two companies has gone public and become somewhat nasty in tone. Charter on Monday offered to...
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