Verint has announced new capabilities within its workforce management solution that automate compliance with CDC guidelines to reduce the risk of COVID-19 infection as employees transition back to the workplace. New workflows automatically create a comprehensive schedule that includes traditional workforce management criteria such as skill level, channels and peak hours. "Effectively managing today's workforce is crucial for improving custome...
Cisco Systems will cut up to 5,500 employees from its 73,000-strong global workforce, the company announced Wednesday as part of its Q4 earnings report. The restructuring will allow further investment in key priority areas such as security, the Internet of Things, collaboration, next-generation data...
Seeking to streamline in the face of continued customer losses, No. 3 wireless telecommunications carrier Sprint Nextel will cut 4,000 jobs and shutter scores of retail outlets. Sprint Nextel described the moves as the "initial plans" and as part of "an ongoing review of operations and market approa...
With brick-and-mortar retailers reporting a blockbuster Black Friday, Internet merchants looked to counter with a strong Cyber Monday, with at least one analyst firm predicting sales would set a record by exceeding 2006 levels. Although Cyber Monday has come to stand for the virtual equivalent of Bl...
Time Warner's AOL unit will reduce its workforce by 2,000 more workers as the once massive Internet company continues a transformation designed to better enable it to compete in the current Web marketplace. This time, the 2,000-person reduction in headcount amounts to a 20 percent cut and will bring...
AMD's head of sales and marketing will leave the company next month, the company said, as the chipmaker finds itself struggling to regain market momentum it enjoyed as recently as last year. Henri Richard, whose title is chief sales and marketing officer, will exit the post sometime in September. Ri...
Dell will cut some 8,800 workers from its payroll over the next year. Dell announced the cuts as it released first quarter results that beat Wall Street forecasts for profit but still showed that the once dominant PC maker is facing an uphill battle against competitors such as HP. Founder and CEO Mi...
IBM has cut more than 1,500 additional jobs from its information technology services unit, the company said Wednesday. The move is the latest in a series of changes to revamp the company to better compete in a changing technology landscape. Big Blue laid off 1,573 more people from its services busin...
Alcatel-Lucent, the telecom gear-making giant created by their recent merger, said Friday it would slash its payroll by 3,500 more workers than previously planned after posting a sizeable loss for the fourth quarter. The Paris-based company reported earnings for the first time since the $11.4 billio...
For the past three years, a Chicago consulting firm has assumed a Grinch-like role with its annual estimate of worker productivity losses attributable to the Super Bowl. Those losses, though, may actually be gains for many businesses, according to the firm's top executive. Money lost due to producti...
Yes - I'm more likely to buy with flexible payment options.
Sometimes - It depends on the item and terms.
Rarely - I typically prefer paying upfront to avoid debt.
Not at All - My purchase decisions are based on need and budget.
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