The demand for smart home devices is projected to grow steadily over the next few years. Nonetheless, consumers should think carefully before making a purchase due to a trend of manufacturers phasing out "smart" products. While it does not look good when a smart device maker abandons a product line, these actions are far from random...
The upcoming holiday season is looking much different than anyone would have suspected this time last year. Forget about the customary long lines to buy gifts for loved ones and friends this year -- if you can even find a store that is open. All of these changes make it critical for marketers to ada...
Lenovo introduced innovations that push the limits of Chrome OS-powered tablets with a new 2-in-1 form factor in the IdeaPad Chromebook Duet. This new device mimics Microsoft's Surface Pro line, using Chrome OS instead of Microsoft Windows. It redefines what the Chrome OS can do on a convertible tab...
As a result of the coronavirus pandemic, the U.S. Postal Service, which has run at a loss for years, is even more cash-strapped. Based on USPS projections, it will lose $2 billion each month during the pandemic. That prompted Postmaster General Megan Brennan to ask Congress for $50 billion in funds ...
The sky starts to dump the first snow of the year, and you make a mental note to order some sturdier winter boots. Later that day, you're comparing two boot brands on your laptop and get distracted -- no more online shopping at work. When you get home, you grab your tablet to continue browsing boots...
The U.S. healthcare industry is in the midst of transformation, including an overhaul of its information infrastructure from physical to digital, and the rise of increasingly empowered consumers. Managing consumers' healthcare experience is no longer a selling point, but a must-deliver component of ...
After having countless conversations with iPhone users in the last few days, I've concluded that Apple will sell loads of these new devices -- but not as many as in the past. There are several reasons I'm expecting a downturn in iPhone sales. Among the top reasons are lack of support for 5G, lack of...
I'm struck by the extent to which Apple and Tesla are executing a model very similar to IBM's. While IBM has evolved to put the customer at the center always, Apple and Tesla are nuanced in that respect, much like IBM was in the past. I worked at IBM when it imploded in the early 1990s, so I can spe...
Samsung announced new devices and a deepening of its relationship with Microsoft at Samsung Unpacked, which showcased innovative new mobile experiences that work seamlessly and continuously anywhere and anywhen. "The line between work and play has pretty much disappeared, and that means we need tech...
For Halloween, we buy all kinds of crap we shouldn't be eating and feed it to our kids. When Valentine's Day approaches, husbands and boyfriends live in fear of getting their significant other's card, gift or flowers wrong again. Fourth of July is when we buy expensive things we can burn and piss of...
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