At 5.30 p.m. on Friday while you're stuck in traffic heading home, I'm just beginning to get in stride. The timing is ideal. Secretaries are gone, and the executives that I want to reach are still at their desks finishing up e-mails to subordinates or calls to the West coast. They even pick up their...
Ability to fast-forward, skip commercials
Channels, programming matches my interests
Customer service, support from provider
Flexibility to cancel at my discretion
Has DVR, cloud or box
Overall cost
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