Consumer Protection

Contemporary online retail enables faster, smoother and more profitable interactions between consumers and merchants. Individuals can shop and make purchases at any time, from any location, with the help of the devices resting in their pockets. Plus, with innovations like same-day shipping, IoT-conn...

Hackers piggybacked onto a Microsoft customer support portal between Jan. 1 and March 28 to gain access to the emails of noncorporate account holders on webmail services Microsoft manages, including MSN.com, Hotmail.com and Outlook.com. Microsoft has confirmed that a "limited" number of customers wh...

Tech giants like Amazon, Google, Facebook and Apple would be broken up under a proposal from U.S. Sen. Elizabeth Warren. "Today's big tech companies have too much power -- too much power over our economy, our society, and our democracy," the Democratic presidential hopeful wrote in an online post. "...

August has introduced a new smart doorbell to its product lineup. The August View, priced at $230, is a wireless doorbell that can stream sharp 1440p HD video. It supports two-way audio, so you can talk to guests via an Internet connection. The View can be paired with August and Connected by August ...

Amazon has announced Project Zero, a program that empowers vendors to help drive counterfeits down. The anti-counterfeit campaign will employ Amazon's advanced technology, machine learning and innovation. Amazon will partner with Project Zero's participating vendors to protect their intellectual pro...

AT&T, T-Mobile and Sprint have sold access to subscribers' real-time location data to aggregators, which in turn have sold it to about 250 bounty hunters and related businesses, according to a report. In some cases, the data allowed users to track individuals to their specific locations inside a...

Americans received 26.3 billion robocalls on their mobile phones in 2018, according to Hiya. That was 46 percent more than in 2017.

Chinese sellers have been using a number of underhanded techniques to boost their global rankings and profits on Amazon, according to a report. Grabbing the high ground on a search results page is critical for any seller trying to rise above the din created by the more than 500 million products offe...

The personal data of some 100 million people who have used Quora, a popular question-and-answer website, has been compromised, the company disclosed. "We recently discovered that some user data was compromised as a result of unauthorized access to one of our systems by a malicious third party," wrot...