Microsoft Dynamics CRM provides customers with a complete customer service solution, including marketing, service automation and sales capabilities. Microsoft currently offers Microsoft Dynamics CRM 4.0 as either an on-premise option or a partner-hosted version; Microsoft Dynamics CRM Online is a version that customers can subscribe to on a per-user, per-month basis directly through Microsoft. The company also recently released the beta version of Microsoft Dynamics CRM 2011, the next-generation product for cloud-based and on-premises deployments.
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Microsoft Dynamics CRM Aims to Amplify the Power of Productivity
Posted by: Maria Verlengia December 13, 2010 05:00 AMMicrosoft Dynamics CRM provides customers with a complete customer service solution, including marketing, service automation and sales capabilities. Microsoft currently offers Microsoft Dynamics CRM 4.0 as either an on-premise option or a partner-hosted version; Microsoft Dynamics CRM Online is a version that customers can subscribe to on a per-user, per-month basis directly through Microsoft. The company also recently released the beta version of Microsoft Dynamics CRM 2011, the next-generation product for cloud-based and on-premises deployments.