Zoho has enhanced its CRM app with new accounting and telephony functionality via integration with QuickBooks and several telephony systems. Zoho CRM for QuickBooks and Zoho PhoneBridge — which hooks into PBX systems from Asterisk, Avaya, Elastix, and Trixbox — each take about 20 to 30 minutes to download and configure, said Raju Vegesna, Zoho evangelist. Zoho added the functionality in pursuit of its larger goal to expand its reach into related CRM areas, such as order management and call tracking, and embed itself deeply into the enterprise.
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Zoho Targets the Enterprise With New Accounting, Telephony Functionality
Posted by: Erika Morphy December 17, 2010 05:00 AMZoho has enhanced its CRM app with new accounting and telephony functionality via integration with QuickBooks and several telephony systems. Zoho CRM for QuickBooks and Zoho PhoneBridge — which hooks into PBX systems from Asterisk, Avaya, Elastix, and Trixbox — each take about 20 to 30 minutes to download and configure, said Raju Vegesna, Zoho evangelist. Zoho added the functionality in pursuit of its larger goal to expand its reach into related CRM areas, such as order management and call tracking, and embed itself deeply into the enterprise.