The cost of business travel is going up and up and up and, oh yeah, Happy New Year. Forget all the CRM prognostications you’ve been reading over the holidays, the only one of significance to your business and to CRM is what you’ll be paying to get in front of customers. Last week a former Shell Oil president, John Hofmeister, gave an interview on CNN Money in which he forecast US$5 per gallon gasoline by 2012. With the national average for unleaded regular at $3.07 last week — a rise of 42 cents over the course of 2010 — prices are as high as they’ve been in a couple of years.
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This Year, Getting There Is the Challenge
Posted by: Denis Pombriant January 5, 2011 05:00 AMThe cost of business travel is going up and up and up and, oh yeah, Happy New Year. Forget all the CRM prognostications you’ve been reading over the holidays, the only one of significance to your business and to CRM is what you’ll be paying to get in front of customers. Last week a former Shell Oil president, John Hofmeister, gave an interview on CNN Money in which he forecast US$5 per gallon gasoline by 2012. With the national average for unleaded regular at $3.07 last week — a rise of 42 cents over the course of 2010 — prices are as high as they’ve been in a couple of years.