Tablet vendors at the recently concluded Consumer Electronics Show in Las Vegas had a coming out party. Driven by the wild success of the iPad, they introduced something like eighty — that’s 8-oh, my goodness — tablet PCs to the world. Now, by itself, that’s significant, especially for CRM, and something hard to miss even if you’re a proverbial blind horse. But let’s not stop there; to understand the significance for CRM, we can analyze more information. For instance, it was widely reported last year that for the first time social media out-competed email for our attention.
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Tablets and Beyond
Posted by: Denis Pombriant January 19, 2011 05:00 AMTablet vendors at the recently concluded Consumer Electronics Show in Las Vegas had a coming out party. Driven by the wild success of the iPad, they introduced something like eighty — that’s 8-oh, my goodness — tablet PCs to the world. Now, by itself, that’s significant, especially for CRM, and something hard to miss even if you’re a proverbial blind horse. But let’s not stop there; to understand the significance for CRM, we can analyze more information. For instance, it was widely reported last year that for the first time social media out-competed email for our attention.