Wouldn’t it be great if customers who had questions about your products could get the answer from other customers? Wouldn’t it be wonderful if customers brainstormed on ways you could improve your service processes? Wouldn’t it be tremendous if you could see trends in service needs and adjust your processes to meet them earlier and more effectively? Here’s another question: Wouldn’t it be great if more businesses realized that all this — and more — is already possible if they just cared to investigate it?
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Become a Social Service Revolutionary Today
Posted by: Christopher J. Bucholtz January 27, 2011 05:00 AMWouldn’t it be great if customers who had questions about your products could get the answer from other customers? Wouldn’t it be wonderful if customers brainstormed on ways you could improve your service processes? Wouldn’t it be tremendous if you could see trends in service needs and adjust your processes to meet them earlier and more effectively? Here’s another question: Wouldn’t it be great if more businesses realized that all this — and more — is already possible if they just cared to investigate it?