Zendesk, a Web-based help desk software provider, has not shied away from the mobile market, despite the traditional view of a help desk or customer service rep working at a desktop.
It has introduced applications for the iPhone, BlackBerry and Android and now, the iPad. This application is the best yet because of extra screen space the device provides, said Zendesk COO Zack Urlocker. “It is a very powerful platform, and we have designed the user interface specifically for the extra real estate on the screen — this is not a port from the iPhone,” he said.
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Zendesk Finds Enlightenment on the iPad
Posted by: Erika Morphy February 18, 2011 05:00 AMZendesk, a Web-based help desk software provider, has not shied away from the mobile market, despite the traditional view of a help desk or customer service rep working at a desktop.
It has introduced applications for the iPhone, BlackBerry and Android and now, the iPad. This application is the best yet because of extra screen space the device provides, said Zendesk COO Zack Urlocker. “It is a very powerful platform, and we have designed the user interface specifically for the extra real estate on the screen — this is not a port from the iPhone,” he said.