With an option for open source development, SugarCRM offers a sales automation system that encompasses pipeline management, social CRM, and the entire lead-to-cash process. “The SugarCRM core sales automation functionality includes lead capture and lead distribution, opportunity and account management, quotes and product catalog, quota and forecasting, as well as dashboards and reporting,” said Clint Oram, CTO and cofounder of SugarCRM. “SugarCRM also includes a robust set of functionality for integrating with all the leading social collaboration tools, including Facebook, Twitter, LinkedIn, IBM Lotus, Microsoft Exchange and Google Docs.
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SugarCRM - Not Just the Open Source Alternative
Posted by: Maria Verlengia March 7, 2011 05:00 AMWith an option for open source development, SugarCRM offers a sales automation system that encompasses pipeline management, social CRM, and the entire lead-to-cash process. “The SugarCRM core sales automation functionality includes lead capture and lead distribution, opportunity and account management, quotes and product catalog, quota and forecasting, as well as dashboards and reporting,” said Clint Oram, CTO and cofounder of SugarCRM. “SugarCRM also includes a robust set of functionality for integrating with all the leading social collaboration tools, including Facebook, Twitter, LinkedIn, IBM Lotus, Microsoft Exchange and Google Docs.