Zuora and Salesforce.com have announced a new offering that highlights the strengths of each company and delivers new functionality to the telecommunications industry. Zuora for the Communications Industry is a solution based on the Force.com platform that handles billing, payments and customer care for telco and related industries’ customers. This makes a lot of sense and, as often happens with Zuora, I am scratching my head wondering why I didn’t think of this. Here are what I consider the highlights. First, there’s billing and payment for subscriptions. Equally important is how this relationship redefines CRM.
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Zuora and Salesforce.com: A Good Deal
Posted by: Denis Pombriant April 6, 2011 05:00 AMZuora and Salesforce.com have announced a new offering that highlights the strengths of each company and delivers new functionality to the telecommunications industry. Zuora for the Communications Industry is a solution based on the Force.com platform that handles billing, payments and customer care for telco and related industries’ customers. This makes a lot of sense and, as often happens with Zuora, I am scratching my head wondering why I didn’t think of this. Here are what I consider the highlights. First, there’s billing and payment for subscriptions. Equally important is how this relationship redefines CRM.