The past year has seen business process management (BPM) achieve tremendous growth in the enterprise, but there continues to be a good deal of misunderstanding about BPM itself. At its core, BPM is about automating and streamlining manual processes. These processes may represent a diverse range of tasks, from citizens renewing their passports via online Web applications to an employee requesting paid time off from the HR department. The overarching idea with BPM is to automate manual processes that consume employees’ valuable time and energy — time that would be better spent in other capacities.
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Demystifying BPM for Enterprise Users
Posted by: Miguel Valdes-Faura May 16, 2011 05:00 AMThe past year has seen business process management (BPM) achieve tremendous growth in the enterprise, but there continues to be a good deal of misunderstanding about BPM itself. At its core, BPM is about automating and streamlining manual processes. These processes may represent a diverse range of tasks, from citizens renewing their passports via online Web applications to an employee requesting paid time off from the HR department. The overarching idea with BPM is to automate manual processes that consume employees’ valuable time and energy — time that would be better spent in other capacities.