If you are a regular reader, you know that from time to time I write about things that appear to be tangentially related to CRM — at best. My favorite alternative to straight ahead research and reporting on CRM is a strange sounding thing called “peak oil.” For those of you not familiar with the idea, peak oil refers to a not-so-hypothetical ceiling on how much oil we can coax out of the ground daily. Indirectly, it also refers to the fact that we have not found nearly enough oil to replenish supplies we are consuming, and we never will.
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Peak Oil and the Front Office
Posted by: Denis Pombriant July 6, 2011 05:00 AMIf you are a regular reader, you know that from time to time I write about things that appear to be tangentially related to CRM — at best. My favorite alternative to straight ahead research and reporting on CRM is a strange sounding thing called “peak oil.” For those of you not familiar with the idea, peak oil refers to a not-so-hypothetical ceiling on how much oil we can coax out of the ground daily. Indirectly, it also refers to the fact that we have not found nearly enough oil to replenish supplies we are consuming, and we never will.