The Columbus Blue Jackets are a team in the National Hockey League, which means their revenue stream thrives — or dies — on how well they can sell tickets. The team has an extensive and sophisticated sales operation that fields nearly 300 calls per day. However, the team wanted tech support for its operations — specifically a new call-recording technology that was flexible and customizable enough to back up its own sales methodology and ongoing training requirement. It happened upon CallCopy through a Google search, said CallCopy CMO Patrick Hall.
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CallCopy Scores With Columbus Blue Jackets
Posted by: Erika Morphy March 9, 2012 05:00 AMThe Columbus Blue Jackets are a team in the National Hockey League, which means their revenue stream thrives — or dies — on how well they can sell tickets. The team has an extensive and sophisticated sales operation that fields nearly 300 calls per day. However, the team wanted tech support for its operations — specifically a new call-recording technology that was flexible and customizable enough to back up its own sales methodology and ongoing training requirement. It happened upon CallCopy through a Google search, said CallCopy CMO Patrick Hall.