Avaya is formalizing an outsourcing service it has been offering select clients for the past year. The service, Avaya Communications Outsourcing Solutions, manages all of a company’s communications operations, regardless of age, location or vendor. It is part of the company’s portfolio of Managed Services. “This is a custom managed service targeted at companies in the enterprise space as opposed to the mid- sized space,” said Ed Nalbandian, the head of the Avaya Managed Services division. “It is also designed for those companies with aging infrastructure to give them a way to reduce the cost and risk of replacing or managing that infrastructure.”
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New Avaya Service Allows Selective Outsourcing of Communications Ops
Posted by: Erika Morphy March 16, 2012 05:00 AMAvaya is formalizing an outsourcing service it has been offering select clients for the past year. The service, Avaya Communications Outsourcing Solutions, manages all of a company’s communications operations, regardless of age, location or vendor. It is part of the company’s portfolio of Managed Services. “This is a custom managed service targeted at companies in the enterprise space as opposed to the mid- sized space,” said Ed Nalbandian, the head of the Avaya Managed Services division. “It is also designed for those companies with aging infrastructure to give them a way to reduce the cost and risk of replacing or managing that infrastructure.”