M5 Networks has partnered with InsightSquared to create a solution that will allow customers to manage data generated from M5, along with data from other systems, in InsightSquared’s business intelligence product. The solution will help customers manage data from their business phone system and other applications in one interface; visualize trends in voice and data to understand the “why” of spikes and valleys in activity; save time, effort and money by eliminating the need to manually generate reports or hire data analysts; and identify actions that will positively impact efficiency and revenue.
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Partnership to Align Phone System Data With CRM
Posted by: Denise J. Deveau March 19, 2012 05:00 AMM5 Networks has partnered with InsightSquared to create a solution that will allow customers to manage data generated from M5, along with data from other systems, in InsightSquared’s business intelligence product. The solution will help customers manage data from their business phone system and other applications in one interface; visualize trends in voice and data to understand the “why” of spikes and valleys in activity; save time, effort and money by eliminating the need to manually generate reports or hire data analysts; and identify actions that will positively impact efficiency and revenue.