When people are under stress, many respond with remarkable grace, courage and decisiveness. Then there are those who, under great stress, become paralyzed, flail about, or lash out in unproductive and unprovoked ways. The social era is showing us that while corporations are not people, they are run by people. And choosing wisely when elevating people to leadership positions is critical. It can make
the difference between whether the business reacts with great grace or with panic
when faced with a crisis.
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Chick-fil-A: Stop Trying to Control the Conversation
Posted by: Christopher J. Bucholtz August 9, 2012 05:00 AMWhen people are under stress, many respond with remarkable grace, courage and decisiveness. Then there are those who, under great stress, become paralyzed, flail about, or lash out in unproductive and unprovoked ways. The social era is showing us that while corporations are not people, they are run by people. And choosing wisely when elevating people to leadership positions is critical. It can make
the difference between whether the business reacts with great grace or with panic
when faced with a crisis.