Moxie Software recently released two separate, albeit highly complementary, CRM self-service applications. One is a revamped version of its self-service application called “Knowledge Spaces.” Enhancements allow users to “widgetize” pieces of the application and embed just those portions on a website. The other application, Social Knowledgebase, allows companies to crowdsource answers to questions or inquiries for use in a self-service format.
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Moxie Boosts Self-Service With Widgets, Crowdsourcing
Posted by: Erika Morphy October 1, 2012 05:00 AMMoxie Software recently released two separate, albeit highly complementary, CRM self-service applications. One is a revamped version of its self-service application called “Knowledge Spaces.” Enhancements allow users to “widgetize” pieces of the application and embed just those portions on a website. The other application, Social Knowledgebase, allows companies to crowdsource answers to questions or inquiries for use in a self-service format.