CRM is a mature software category with a decades-plus history of development and evolution. Still, one important problem remains unsolved: A lot of employees, especially sales staff, just can’t be bothered with it. Corporate “solutions” have ranged from bribing to arm-twisting to appeals to corporate loyalty. None, though, have worked so well as building gamification features — or even an entire game-oriented user interface — into the system. Now this trend is filtering down to mobile CRM apps.
Thanks for the post. This post explained me well about the status of dynamic crm few months before. We can enjoy the full juice of CRM only when it is available on mobile devices. With Mobile CRM you have 24/7 access to your accounts, data and all the information you need. No worries about finding wifi or having the right computer cords, everything you need is in your pocket, literally. Mobile crm let you connect with your customers wherever you are and you can get real time updates as well. So enterprises need mobile crm to retain their customers and to get new ones. CRM should be available on iPhone, iPad, Android, blackberry, etc. I have got the chance to read this informative article when I was making research about dynamics crm over internet. I would like to share that we are called karyatech.com who provides crm on mobile to enterprises on their deserved platform. I would like to get more suggestions from blog readers.
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Mobile CRM Gets Gamified
Posted by: Erika Morphy October 2, 2012 05:00 AMCRM is a mature software category with a decades-plus history of development and evolution. Still, one important problem remains unsolved: A lot of employees, especially sales staff, just can’t be bothered with it. Corporate “solutions” have ranged from bribing to arm-twisting to appeals to corporate loyalty. None, though, have worked so well as building gamification features — or even an entire game-oriented user interface — into the system. Now this trend is filtering down to mobile CRM apps.