Disasters — be they man-made or natural, like Hurricane Sandy — showcase the best in people. Neighbor helps neighbor like never before, people share what they have, and assistance comes from unexpected places. They also showcase people at their worst — looters, scammers and other lowlifes emerge and heartlessly seek to profit from the victims. Then there are businesses that do the same. Here’s a sad example of this.
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When Disaster Strikes, Customer Service Exceptions Are the Rule
Posted by: Christopher J. Bucholtz November 8, 2012 05:00 AMDisasters — be they man-made or natural, like Hurricane Sandy — showcase the best in people. Neighbor helps neighbor like never before, people share what they have, and assistance comes from unexpected places. They also showcase people at their worst — looters, scammers and other lowlifes emerge and heartlessly seek to profit from the victims. Then there are businesses that do the same. Here’s a sad example of this.