They don’t call it the Christmas rush for nothing. December weekends see masses of customers crowding stores to buy gifts, and at peak times the salespeople can appear overwhelmed. Their objective is to check out as many customers as quickly as possible — ring ’em up, bag their stuff and move to the next customer. It’s a numbers game — the faster you can move the customers out, the happier everyone is in the end. This conveyor belt of sales might be seen as a form of employee productivity.
Great comments on sales priorities - It is amazing to me that sales people are bogged down with activities other than selling. Giving sales people more time to sell could be the most impactful thing you do for your bottom line. The following info graphic on "The Other Cost Of Sales" sheds even more light on this issue:
http://www.domo.com/learn/7/139#videos-and-infographics
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It's Simple: Slow Down, Sell Better
Posted by: Christopher J. Bucholtz December 6, 2012 05:00 AMThey don’t call it the Christmas rush for nothing. December weekends see masses of customers crowding stores to buy gifts, and at peak times the salespeople can appear overwhelmed. Their objective is to check out as many customers as quickly as possible — ring ’em up, bag their stuff and move to the next customer. It’s a numbers game — the faster you can move the customers out, the happier everyone is in the end. This conveyor belt of sales might be seen as a form of employee productivity.
http://www.domo.com/learn/7/139#videos-and-infographics