The social media era doesn’t mean that more people can communicate than in the past. It means that more customers can communicate faster than ever before — and customers always communicate more and faster when they’re angry. You’d think that this message would have been internalized by the nice people over at Facebook, which owns Instagram. Sadly, that’s not the case. Instagram, a photo sharing service Facebook acquired eight months ago, Monday posted changes to its privacy policy and terms of service, due to go into effect on Jan. 16.
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Instagram: Better to Tell Your Story Than Let Angry Users Tell It
Posted by: Christopher J. Bucholtz December 20, 2012 05:00 AMThe social media era doesn’t mean that more people can communicate than in the past. It means that more customers can communicate faster than ever before — and customers always communicate more and faster when they’re angry. You’d think that this message would have been internalized by the nice people over at Facebook, which owns Instagram. Sadly, that’s not the case. Instagram, a photo sharing service Facebook acquired eight months ago, Monday posted changes to its privacy policy and terms of service, due to go into effect on Jan. 16.