PNC Bank took an unusually open approach with its customers recently. It sent a letter apologizing for any inconvenience they might have experienced recently when the bank was battling denial of service attacks assumed to have been launched by the hacktivist group Izz ad-Din al-Qassam Cyber Fighters. “In some cases, those measures also may have blocked access to a small percentage of legitimate PNC customers for an extended period,” the letter said. “We sincerely apologize to those affected.”
Besieged Bank Clues In Customers About Disrupted Service
Posted by: Erika Morphy January 7, 2013 05:00 AMPNC Bank took an unusually open approach with its customers recently. It sent a letter apologizing for any inconvenience they might have experienced recently when the bank was battling denial of service attacks assumed to have been launched by the hacktivist group Izz ad-Din al-Qassam Cyber Fighters. “In some cases, those measures also may have blocked access to a small percentage of legitimate PNC customers for an extended period,” the letter said. “We sincerely apologize to those affected.”