Salesforce has announced that a product it first unveiled last summer, Salesforce Communities, will go live this summer. Since its original debut, Communities has been tweaked to take into account user views and feedback. Salesforce’s user community got a taste of similar functionality last month with the company’s rollout of Chatter Topics and Expertise, which lets users find information and related resources, as well as identify experts, based on topics of interest.
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Salesforce Communities Pick Up Where Portals Left Off
Posted by: Erika Morphy May 3, 2013 05:00 AMSalesforce has announced that a product it first unveiled last summer, Salesforce Communities, will go live this summer. Since its original debut, Communities has been tweaked to take into account user views and feedback. Salesforce’s user community got a taste of similar functionality last month with the company’s rollout of Chatter Topics and Expertise, which lets users find information and related resources, as well as identify experts, based on topics of interest.