Delta Air Lines has outfitted its more than 19,000 flight attendants with Windows Phone 8 mobile devices that it expects will further customer service and facilitate on-board transactions. Specifically, the flight attendants are now using Nokia Lumia 820 devices equipped with a Delta-specific application developed by Avanade on the Microsoft Dynamics for Retail mobile point-of sale platform. Connectivity is provided via WiFi and AT&T’s 4G LTE Network.
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Delta Banks on 19,000 Windows Phones to Ramp Up Customer Service
Posted by: Erika Morphy August 26, 2013 11:05 AMDelta Air Lines has outfitted its more than 19,000 flight attendants with Windows Phone 8 mobile devices that it expects will further customer service and facilitate on-board transactions. Specifically, the flight attendants are now using Nokia Lumia 820 devices equipped with a Delta-specific application developed by Avanade on the Microsoft Dynamics for Retail mobile point-of sale platform. Connectivity is provided via WiFi and AT&T’s 4G LTE Network.