One of the more interesting aspects of CRM Evolution, which was held in New York last week, is how many emerging companies attended and appear to be doing well. The big guys were there too — either with booths or through attendance by senior people. You can get a false sense of the marketplace if you only attend Salesforce.com’s Dreamforce, Microsoft Convergence, SAP Sapphire, or Oracle OpenWorld. Though excellent, these shows feature a single dominant vendor, and ecosystem partners give the impression that it has the market all sewn up.
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CRM Evolution Notes
Posted by: Denis Pombriant August 28, 2013 05:00 AMOne of the more interesting aspects of CRM Evolution, which was held in New York last week, is how many emerging companies attended and appear to be doing well. The big guys were there too — either with booths or through attendance by senior people. You can get a false sense of the marketplace if you only attend Salesforce.com’s Dreamforce, Microsoft Convergence, SAP Sapphire, or Oracle OpenWorld. Though excellent, these shows feature a single dominant vendor, and ecosystem partners give the impression that it has the market all sewn up.