The CRM case for tablets is quite clear: Workers are more mobile than ever and need to be able to access their systems on the go. Ditto customers and the workers who service them while on the go. Tablets are more robust tools than smartphones and allow for even greater functionality. Somehow overlooked in this business case, though, is the productivity factor. CRM applications enabled for tablet use also enhance productivity, in some instances to a great degree.
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Tablets and CRM, Part 1: A Plus for Productivity
Posted by: Erika Morphy November 12, 2013 05:00 AMThe CRM case for tablets is quite clear: Workers are more mobile than ever and need to be able to access their systems on the go. Ditto customers and the workers who service them while on the go. Tablets are more robust tools than smartphones and allow for even greater functionality. Somehow overlooked in this business case, though, is the productivity factor. CRM applications enabled for tablet use also enhance productivity, in some instances to a great degree.