It’s no easy feat keeping a good CRM blog going, but I’ve been keeping track since 2007 of those that succeed. In Monday’s column I presented the first 10 of this year’s top 20 winners. Now, here are the other blogs you should be keeping tabs on. First up: Forrester, which has an array of bloggers — I mean, analysts — who cover aspects of CRM. It can be a bit confusing unless you know who to look for, so look for Bill Band, Kate Leggett and Harley Manning, Kerry Bodine and Sam Stern on customer experience topics.
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The Top 20 CRM Blogs of 2013, Part 2: Rounding Out the List
Posted by: Christopher J. Bucholtz January 14, 2014 05:00 AMIt’s no easy feat keeping a good CRM blog going, but I’ve been keeping track since 2007 of those that succeed. In Monday’s column I presented the first 10 of this year’s top 20 winners. Now, here are the other blogs you should be keeping tabs on. First up: Forrester, which has an array of bloggers — I mean, analysts — who cover aspects of CRM. It can be a bit confusing unless you know who to look for, so look for Bill Band, Kate Leggett and Harley Manning, Kerry Bodine and Sam Stern on customer experience topics.