Epicor Software has announced the general availability of Epicor Retail CRM 7.0. The updated platform reflects a complete shift to .Net and SQL reporting services and includes a number of new features in analytics, reporting and security As a whole, 7.0 “gives a more granular view to the retailer about a customer’s behavior and how to net out insights on how to approach the customer going forward,” said Sarah Barron, Epicor Retail product manager for CRM.
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Epicor Aims to Ratchet Up Loyalty
Posted by: Erika Morphy January 27, 2014 05:00 AMEpicor Software has announced the general availability of Epicor Retail CRM 7.0. The updated platform reflects a complete shift to .Net and SQL reporting services and includes a number of new features in analytics, reporting and security As a whole, 7.0 “gives a more granular view to the retailer about a customer’s behavior and how to net out insights on how to approach the customer going forward,” said Sarah Barron, Epicor Retail product manager for CRM.