Amazon’s Mayday button has intrigued CRM industry users as well as consumers. Introduced about a year ago, Mayday is a button customers can press on their mobile devices to get service or tech help. Salesforce.com last month debuted its version of Mayday. Now other tech providers are introducing variations on the theme. OnSIP, for example, has just debuted InstaCall. It is a Web Real-Time Communications, or WebRTC, application that allows a company to add a button for service or sales assistance to a website or mobile device via the browser.
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OnSip Invites Customers to Push Its Buttons
Posted by: Erika Morphy May 5, 2014 03:27 PMAmazon’s Mayday button has intrigued CRM industry users as well as consumers. Introduced about a year ago, Mayday is a button customers can press on their mobile devices to get service or tech help. Salesforce.com last month debuted its version of Mayday. Now other tech providers are introducing variations on the theme. OnSIP, for example, has just debuted InstaCall. It is a Web Real-Time Communications, or WebRTC, application that allows a company to add a button for service or sales assistance to a website or mobile device via the browser.