I’ve been following the wearables space with great interest over the last year, from the first steps of products like Fitbit and Jawbone to the current wave of activity by a growing list of device makers and, importantly, app tool vendors. This has a great deal to do with CRM, both because of the customer-tracking angles — and there are many — and the fact that vendors like Salesforce.com are rushing headlong into supplying developer tools. Salesforce on Thursday announced support for an additional five devices.
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Beginning of a Paradigm
Posted by: Denis Pombriant September 4, 2014 08:40 PMI’ve been following the wearables space with great interest over the last year, from the first steps of products like Fitbit and Jawbone to the current wave of activity by a growing list of device makers and, importantly, app tool vendors. This has a great deal to do with CRM, both because of the customer-tracking angles — and there are many — and the fact that vendors like Salesforce.com are rushing headlong into supplying developer tools. Salesforce on Thursday announced support for an additional five devices.