Shortly after Apple Pay’s Monday launch, some eager early users were unsettled to see duplicate charges on their accounts. Apple Pay lets iPhone 6 or iPhone 6 Plus users store credit card information on their devices and then pay for products using tap-to-pay terminals in stores, or via apps when shopping online. However, in some cases, it appears to be dinging consumers’ accounts twice. Because one of Apple Pay’s security features is that it keeps no transaction records, customers are finding themselves with few resources to support their requests to delete charges.
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Some Apple Pay Users Get Double-Billing and Double-Talk
Posted by: Erika Morphy October 22, 2014 01:41 PMShortly after Apple Pay’s Monday launch, some eager early users were unsettled to see duplicate charges on their accounts. Apple Pay lets iPhone 6 or iPhone 6 Plus users store credit card information on their devices and then pay for products using tap-to-pay terminals in stores, or via apps when shopping online. However, in some cases, it appears to be dinging consumers’ accounts twice. Because one of Apple Pay’s security features is that it keeps no transaction records, customers are finding themselves with few resources to support their requests to delete charges.