Salesforce.com on Monday launched App Hub, an upgrade to its Desk.com customer service platform. App Hub features more than 50 apps for a wide range of functions including e-commerce, email marketing, telephony and text messaging. Partner apps available with Desk.com include Harvest, JIRA, MailChimp, Olark, Shopify, Twilio, Five9, NewVoiceMedia, OneReach, RingCentral and TalkDesk. The integration technology is the heart of the offering, said Leyla Seka, general management and SVP of Desk.com.
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Salesforce Adds App Hub to Centralize Customer Service on Desk.com
Posted by: Erika Morphy November 25, 2014 03:39 PMSalesforce.com on Monday launched App Hub, an upgrade to its Desk.com customer service platform. App Hub features more than 50 apps for a wide range of functions including e-commerce, email marketing, telephony and text messaging. Partner apps available with Desk.com include Harvest, JIRA, MailChimp, Olark, Shopify, Twilio, Five9, NewVoiceMedia, OneReach, RingCentral and TalkDesk. The integration technology is the heart of the offering, said Leyla Seka, general management and SVP of Desk.com.