Veeva Systems last week introduced several new CRM products for the pharmaceutical industry at its 2015 Customer Summit in Philadelphia. Veeva CRM Suggestions offers recommendations on the best action and right channel for the next customer interaction. It’s designed to accelerate the transition to a new multichannel model. All Veeva CRM customers will get this tool automatically in the fall. CRM Suggestions, powered by the suggestion engine from ZS Associates, resulted from a strategic partnership between the companies.
Loading ...
Veeva Injects Fresh Blood Into Pharma CRM
Posted by: Richard Adhikari June 15, 2015 03:56 PMVeeva Systems last week introduced several new CRM products for the pharmaceutical industry at its 2015 Customer Summit in Philadelphia. Veeva CRM Suggestions offers recommendations on the best action and right channel for the next customer interaction. It’s designed to accelerate the transition to a new multichannel model. All Veeva CRM customers will get this tool automatically in the fall. CRM Suggestions, powered by the suggestion engine from ZS Associates, resulted from a strategic partnership between the companies.