Salesforce on Thursday announced the integration of Desk.com and SalesforceIQ to better let SMBs tie customer service with sales. Desk.com is the company’s all-in-one customer service app. SalesforceIQ for Small Business is a sales solution whose relationship intelligence feature uses data science to automatically capture, analyze and bring forth information relevant for customer relationships from email, calendars and other applications, the company said.
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Desk.com-SalesforceIQ Integration Targets SMBs
Posted by: Richard Adhikari November 12, 2015 05:13 PMSalesforce on Thursday announced the integration of Desk.com and SalesforceIQ to better let SMBs tie customer service with sales. Desk.com is the company’s all-in-one customer service app. SalesforceIQ for Small Business is a sales solution whose relationship intelligence feature uses data science to automatically capture, analyze and bring forth information relevant for customer relationships from email, calendars and other applications, the company said.