Microsoft this week released Dynamics CRM 2016 in CRM Online and on-premises versions. Built-in intelligence is a key feature of the package, which is available in 130 markets and 144 languages. It leverages the Cortana Analytics Suite’s advanced analytics and machine learning capabilities. Intelligence “is important because it’s an idea that’s current,” observed analyst Denis Pombriant. Microsoft’s “trying to pay attention to how Dynamics CRM supports business processes in the front office and not simply enhancing transaction potential.”
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Microsoft Dynamics CRM 2016 Focuses on Intelligence
Posted by: Richard Adhikari December 3, 2015 03:42 PMMicrosoft this week released Dynamics CRM 2016 in CRM Online and on-premises versions. Built-in intelligence is a key feature of the package, which is available in 130 markets and 144 languages. It leverages the Cortana Analytics Suite’s advanced analytics and machine learning capabilities. Intelligence “is important because it’s an idea that’s current,” observed analyst Denis Pombriant. Microsoft’s “trying to pay attention to how Dynamics CRM supports business processes in the front office and not simply enhancing transaction potential.”