IBM last week announced its acquisition of Optevia, a Software as a Service systems integrator specializing in Microsoft Dynamics CRM solutions. It will become part of IBM Global Business Services. Optevia specializes in the public sector market in the UK, where it is based. Its focus is on emergency services, central and local government, health authorities, and housing and social enterprises. The purchase “gives IBM more bench strength in implementing CRM, particularly in the public sector,” said Nucleus Research VP Rebecca Wettemann.
Loading ...
IBM Gloves Up for Public Sector CRM Arena
Posted by: Richard Adhikari March 23, 2016 09:46 AMIBM last week announced its acquisition of Optevia, a Software as a Service systems integrator specializing in Microsoft Dynamics CRM solutions. It will become part of IBM Global Business Services. Optevia specializes in the public sector market in the UK, where it is based. Its focus is on emergency services, central and local government, health authorities, and housing and social enterprises. The purchase “gives IBM more bench strength in implementing CRM, particularly in the public sector,” said Nucleus Research VP Rebecca Wettemann.