Googling for a Facebook customer support phone number may connect users with fraudsters. A fraudulent number reportedly appeared not only as top result in a Google search, but also as a featured snippet — that is, highlighted in a box at the top of the search results. An investigator who called the number, posing as a Facebook customer who had been locked out of his account, was instructed to purchase an iTunes card and then call back with the card number and security code. He then would receive a password to unlock his account.
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Calling Facebook Customer Service? Beware of Fraudsters
Posted by: Richard Adhikari February 2, 2017 02:53 PMGoogling for a Facebook customer support phone number may connect users with fraudsters. A fraudulent number reportedly appeared not only as top result in a Google search, but also as a featured snippet — that is, highlighted in a box at the top of the search results. An investigator who called the number, posing as a Facebook customer who had been locked out of his account, was instructed to purchase an iTunes card and then call back with the card number and security code. He then would receive a password to unlock his account.