Salesforce has announced new integrations for Quip, the collaboration startup it acquired last summer for $582 million. Quip, which operates independently, also added new capabilities to its product’s existing feature set, which includes smart notifications, chat built into every document and spreadsheet, and a smart inbox.
This needs decoding: ""CRM's a problem, because typical RM tools assume a static customer space," he told CRM Buyer, but "customers change all the time."
1* what is RM?
2* what is meant by static customer space?
3* what is meant by customers change all the time?
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Quip Adds Serious Muscle
Posted by: Richard Adhikari February 9, 2017 02:07 PMSalesforce has announced new integrations for Quip, the collaboration startup it acquired last summer for $582 million. Quip, which operates independently, also added new capabilities to its product’s existing feature set, which includes smart notifications, chat built into every document and spreadsheet, and a smart inbox.
1* what is RM?
2* what is meant by static customer space?
3* what is meant by customers change all the time?
Other than that, a great quote ;)